Returns & Exchanges

At Keepwarming, we want you to stay cozy and satisfied with every purchase, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If your new favorite piece isn't the perfect fit, we are here to help with a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

• 3.
  Ship Your Package

  Drop off your package at any authorized carrier location, ensuring the items are securely packed to prevent damage during transit.

• 4.
  Receive Your Refund

  After our team inspects the returned items for quality assurance, we will process your refund or ship your exchange within 5-7 business days.